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Privacy Policy

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1. Who We Are

 

This Privacy Policy applies to the website ataraxiajournals.com, operated by:

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Ataraxia Journals GmbH Au, Switzerland info@ataraxiajournals.com

 

Ataraxia Journals GmbH is the data controller responsible for your personal data.
We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (revFADP, in force since 1 September 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).

 

This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it. By using our website or placing an order, you acknowledge that you have read and understood this policy.

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2. What Personal Data We Collect

 

We collect personal data in the following situations:

 

When you place an order

  • Name and delivery address

  • Email address

  • Payment information (processed securely by Wix Payments — we do not store card details)

  • Order history and purchase details

When you contact us

  • Name and email address provided via our contact form

  • The content of your message

When you sign up for our newsletter

  • Email address

  • First name (if provided)

When you visit our website

  • IP address and approximate location (via Google Analytics)

  • Browser type, device, and operating system

  • Pages visited, time spent, and interactions on the site

  • Referral source (how you found us)

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We do not collect sensitive personal data (such as health information, political views, or religious beliefs) and we do not knowingly collect data from children under 16.

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3. How and Why We Use Your Data

 

We use your personal data only for the purposes listed below, and only where we have a valid legal basis to do so.

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  • Processing and fulfilling your order — performance of a contract

  • Sending order confirmations and shipping updates — performance of a contract

  • Responding to your enquiries via the contact form — legitimate interest

  • Sending marketing emails (newsletter) — consent; you may unsubscribe at any time

  • Improving our website via analytics — legitimate interest (with cookie consent)

  • Targeted advertising via Meta Pixel — consent (via cookie banner)

  • Complying with legal and accounting obligations — legal obligation

We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.

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4. Third-Party Tools and Data Processors

 

We use the following third-party services that may process your personal data on our behalf. Each operates under their own privacy policy and data processing agreements.

 

Google Analytics (Google LLC) We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised usage data including pages visited, time on site, and device information. Data may be transferred to Google servers in the United States. You can opt out via your cookie settings or by installing the Google Analytics Opt-out Browser Add-on. Google Privacy Policy: policies.google.com/privacy

 

Meta Pixel (Meta Platforms Ireland Ltd) We use the Meta Pixel to measure the effectiveness of our advertising on Instagram and Facebook, and to show relevant ads to people who have visited our site. This tool only activates if you have accepted marketing cookies via our cookie banner. Data may be processed by Meta in the United States and other countries. Meta Privacy Policy: facebook.com/privacy/policy

 

Mailchimp (The Rocket Science Group LLC) We use Mailchimp to manage our newsletter subscribers and send email communications. If you sign up for our newsletter, your name and email address are stored on Mailchimp's servers in the United States. You may unsubscribe at any time via the link in any email we send. Mailchimp Privacy Policy: mailchimp.com/legal/privacy

 

Wix (Wix.com Ltd) Our website is built and hosted on Wix. Wix processes data related to website visits, orders, and payments as part of providing their platform services. Wix Privacy Policy: wix.com/about/privacy

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5. Payment Processing

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All payments on our website are processed securely by Wix Payments, which supports credit and debit cards, Apple Pay, and Google Pay.

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Ataraxia Journals GmbH does not store, access, or process your full payment card details. Card data is handled entirely by Wix Payments and its underlying payment providers, which operate under PCI-DSS compliance standards.

Wix Payments Privacy Policy: support.wix.com/en/article/wix-payments-privacy-policy

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For digital PDF purchases: payment is processed at checkout before the download link is generated. Digital downloads are non-refundable once accessed, as stated in our Terms and Conditions.

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6. Cookies and Tracking

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Our website uses cookies — small text files stored on your device — to make the site function correctly and to help us understand how it is used.

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Essential cookies are required for the website to operate (e.g. shopping cart, checkout, session management). These are always active and do not require your consent.

 

Analytics cookies (Google Analytics) help us understand visitor behaviour. These are activated only with your consent via our cookie banner.

 

Marketing cookies (Meta Pixel) allow us to measure advertising effectiveness and show personalised ads. These are activated only with your explicit consent via our cookie banner.

 

You can manage or withdraw your cookie consent at any time by clicking the Cookie Settings link in our website footer. You can also manage cookies through your browser settings — note that disabling essential cookies may affect the functionality of the site.

 

The cookies we use are listed below:

 

Essential cookies

  • _wix_browser_sess — Wix session management (expires: session)

  • XSRF-TOKEN — Security token to prevent cross-site request forgery (expires: session)

  • hs — Wix security cookie (expires: session)

  • svSession — Identifies unique visitors and tracks sessions (expires: 2 years)

Analytics cookies (activated only with your consent)

  • _ga — Google Analytics — distinguishes users (expires: 2 years)

  • ga[ID] — Google Analytics — tracks session state (expires: 2 years)

  • _gid — Google Analytics — distinguishes users within a 24-hour period (expires: 24 hours)

Marketing cookies (activated only with your consent)

  • _fbp — Meta Pixel — identifies browsers for advertising measurement (expires: 3 months)

  • fr — Meta — delivers and measures advertising (expires: 3 months)

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This list is updated when we add or change cookies on our website.

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7. Data Retention

 

We keep your personal data only for as long as necessary for the purpose it was collected, or as required by Swiss law.

  • Order data (name, address, order history) — 10 years, as required by Swiss accounting law

  • Payment transaction records — 10 years, as required by Swiss accounting law

  • Contact form enquiries — 2 years from last contact

  • Newsletter subscriber data — until you unsubscribe

  • Website analytics data (Google Analytics) — 14 months (Google default setting)

  • Inactive customer accounts — 3 years from last activity

 

After the applicable retention period, your data is securely deleted or anonymised.

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8. Your Rights

 

Under the Swiss revFADP and, where applicable, the EU GDPR, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the personal data we hold about you

  • Right to rectification — you may ask us to correct inaccurate or incomplete data

  • Right to erasure — you may ask us to delete your data, subject to legal retention obligations

  • Right to restriction — you may ask us to limit how we process your data in certain circumstances

  • Right to data portability — you may request your data in a commonly used, machine-readable format

  • Right to object — you may object to processing based on legitimate interests or for direct marketing purposes

  • Right to withdraw consent — where processing is based on consent (e.g. newsletter, marketing cookies), you may withdraw it at any time without affecting the lawfulness of prior processing

 

To exercise any of these rights, please contact us at info@ataraxiajournals.com. We will respond within 30 days.

 

If you are located in the EU and believe we have not adequately addressed your concern, you have the right to lodge a complaint with your local data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner (FDPIC) at edoeb.admin.ch.

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9. International Data Transfers

 

Ataraxia Journals GmbH is based in Switzerland. Some of our third-party service providers (Google, Meta, Mailchimp, Wix) are based in the United States or operate globally, which means your personal data may be transferred outside Switzerland and the European Economic Area (EEA).

 

Where such transfers occur, we ensure that appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) — we rely on EU-approved SCCs with our third-party processors where required

  • Swiss adequacy decisions — Switzerland recognises certain countries as providing adequate data protection

  • Service provider certifications — our providers participate in recognised frameworks such as the EU-US Data Privacy Framework where applicable

 

You can request further information about the safeguards we rely on by contacting us at info@ataraxiajournals.com.

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10. Changes to This Policy and Contact

 

Updates to this policy We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or legal obligations. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

 

Contact us If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:

 

Ataraxia Journals GmbH Au, Switzerland info@ataraxiajournals.com

 

We aim to respond to all data-related enquiries within 30 days.

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